Policy Management and Technology
In this OCEG Tech Talk interview, “Policy Management and Technology,” Stephanie Jenkins explores the challenges, solutions, and steps, to get started with a Policy Management System.
Introduction of Stephanie Jenkins and her experience in the field.
The goal of policy management systems and why they are important.
Where policies fit in the "ecosystem" of an organization among other aspects such as risk assessment and compliance programs.
What's new with policy management: capturing and maintaining the attention of the newer generations.
How the deliverance and accessibility of policies and procedures have evolved with policy management systems.
How to measure the effectiveness of policy management systems, answering the question: "Is it working?"
How to use marketing techniques to predict what policies need to be expanded upon.
Where organizations in different industries currently stand in regards to progress developing efficient policy management systems.
Advantages of centralized policy management systems over decentralized systems.
The best and worst case scenarios for the state of an organization's policy management system.
Violations of policies or procedures and the consequences of those violations.
The benefits of automating policy management systems and the resulting improvements.
Importance of implementing strong policy management systems and, in doing so, improving employees' morale.
Where people fit in developing policies and procedures.
Potential consequences of not using refined policy management systems.
Involvement of IT in policy management system development.
The relationship between different departments such as legal, compliance, and IT in policy management systems.
Various industries and the differences in policy management system development and implementation.
Policy management and application in the industry of financial services.
Policy management and application in the industry of healthcare.
Policy management and application in the industry of manufacturing.
Finding the balance between the benefit of distributing policy information on an individual level and the risk of this information being accessed on personal devices.
Policy management and application in the industry of education, specifically higher education.
Policy management and application in the government sector.
Policy management and application in the industry of retail.