Modernizing Operational Risk Management in 2021 - Findings from OCEG Research

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Modernizing Operational Risk Management in 2021 - Findings from OCEG Research
May 6
1:00 PM
Time zone:

In this webinar, we report on the findings of recent OCEG research into the modernization of operational risk management and address how to plan for modernization overall, from the setting of objectives to selection of supportive technology.

Ensuring operational resilience requires real strategic planning and delivery of clear, actionable information. The challenges are great and many organizations are ill-prepared. In an earlier OCEG poll, our members made it clear that the events of 2021 have driven greater and more urgent interest in the way that they manage operational risk. In response to this finding, OCEG ran a larger research survey, sponsored by ServiceNow, to examine what improvement initiatives are planned, what challenges stand in the way, and where budgets are being applied. 

Some of the results of the research are expected but others are surprising. Join us as we review the findings and discuss ways to address the challenges in building an effective, agile and reliable capability for operational risk management.

Learning Objectives:

  • Review the current state and future plans for operational risk management across industries and geographic regions
  • Define the desired and available features and capabilities of modern risk management technology
  • Examine how companies are driving modernization
  • Learn how to build a business case for change 


Carole Switzer, Co-Founder & President, OCEG 

Vasant Balasubramanian,Vice President and GM, Risk BU, ServiceNow

Additional Information:

Field of Study: Management Services

Prerequisites: None

Advanced Preparation: None

Program Level: Basic

Delivery Method: Group Internet Based

CPE Credit Notice

This is a group internet-based event for NASBA authorized continuing education credit. OCEG webinars are free for anyone to attend, but only Attendees who have an OCEG All Access Pass will receive a Certificate of Completion for the webinar indicating 1 hour of CPE credit.

OCEG is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: For information regarding administrative issues such as complaints or refunds, please contact OCEG at