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Illustration - Practical Operational Resilience
Resilience is the ability of an organization to continue to serve its customers, deliver products and services, and protect its workforce in the face of adverse events. Today, resilience is harder than ever and at the same time, more important. Globalization, fragmented infrastructures, rising cyberthreats, and climate change all contribute to greater challenges in maintaining resilience. Understanding and mitigating the potential operational impact of each risk event and their cumulative or synergistic nature is key. This illustration offers a process to establish operational resilience that can be applied in any organization.